Shapiro Shaik Defries and Associates is a world-class collections and recoveries business with operations based in Johannesburg and Cape Town, South Africa.  SSDA is one of the top collections companies in South Africa since 2004. 

Our clients include financial services providers, retailers, telecommunications providers, utilities, government institutions and healthcare providers among others.  

We have billions of Rands under debt collection, while our extensive database of South African consumer records is updated and enriched monthly, providing an invaluable source of data for our clients.  Our database sets us apart in the industry and is built on score cards and collectability models working with the best data scientists, both domestically and Internationally, over many years. We know which channel to communicate through, with which debtor, at any given time.

SSDA utilises bespoke, proprietary collections technology, processes, and training methodologies to efficiently collect on high-volume, multi-stage outstanding debt, both in South African and international markets.  We offer deep expertise across the full suite of collections requirements throughout the collections lifecycle for clients in diverse industries across the globe.  

Our collections portfolio leverages off a powerful data and analytics backbone, backed by teams of skilled and experienced collections professionals who are dedicated to ensuring strategic alignment to our client’s unique requirements and measures of success. We structure our collections methodologies to align with each client’s specific requirements, lifecycle and internal score cards.